56a St Peter's Road
Reading RG6 1PH
Information we collect and how we use it
In order to provide our full range of services, we may collect the following types of information:
Information you provide – When you sign up for a Site Account or other service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as our online store (planned), we also request billing and/or shipping address information which we maintain so you don't have to enter it again for future purchases.
We DO NOT retain or store any Credit Card numbers.
The cookies we use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
More information on cookies can be obtained from www.allaboutcookies.org.
This is a simple token used by web applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc)
Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.
Google Analytics stores IP address anonamously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.
These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
Data protection and confidentiality
Some services on this website require us to collect personal information from you. To comply with the Data Protection Act, we have a duty to tell you how we store the information we collect and how it is used.
Any information you do submit will be stored securely and will never be passed on or sold to any third party.
When you access our sites, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our content and advertising.
We do not sell or share the information we collect with third parties except where required under applicable laws.